Terms and Conditions of Sale
GoKnapping LLC Terms and Conditions of Sale and Use
Thank you for supporting small business and your interest in our products!
Important Note on Unpacking Your Order
Many of our items are very sharp and are packed with great care to be as safe as possible for any package handlers as well as the customer. Please exercise extreme caution when unpacking your order after it arrives. We highly recommend using protective gloves when unpacking sharp items. Obsidian and other flintknapping stones can cut very deeply simply by brushing the stone edge with your bare hand.
Most customers should receive a shipping confirmation email with tracking instructions within 1-3 business days of order placement*. Shipping turnover on supply products is usually within 1-3 business days but may take up to a week. Orders containing finished stone work/weaponry may take up to 2-4 weeks to ship however most items are always in stock and ready to ship. Please understand that large orders may take some additional time to process. We will do our best to notify the customer in the event of any unforeseen setbacks in fulfillment of their order. If a customer feels that they should have received your order and have not, they should email us at email@example.com.
*Every year we take a few stone mining trips and are unable to fill orders for a few days because we are on the road. If this is the case we usually leave a note on the checkout page citing our return date.
All shipping charges quoted in our shopping cart are estimates based on both total package weight and current rates from UPS and USPS. Should a customer receive an incorrect shipping quote, we will usually wait to process/ship their order until we are able to contact them about proper arrangements. If the customer prefers USPS flat rate shipping, please make sure the items being purchased will fit in the corresponding flat rate box, and request the specific shipping in the 'special instructions' field during checkout (our shipping estimator cannot calculate flat rate shipping without manual adjustment). International customers should email to receive custom shipping quotes and considerations, especially regarding flat rate boxes and other limitations.
Please double check to make sure shipping addresses are correct before submitting an order. If you notice an error after placing an order in the confirmation email, please contact us immediately at 601-544-0845 or my email so that we can make the corrections before shipping. Any address corrections made after your order has been shipped will incur a fee imposed by on GoKnapping by the freight company. Customers are responsible for any fees associated with address correction due to errors and typos in customer entered shipping addresses if a parcel has already been shipped. These fees can include a minimum of $12.50 for address correction charged by UPS, or a location specific re-delivery fee in the case of USPS. Fees can be charged up to four weeks after the order is delivered since we are not aware of corrections until we receive our monthly bill. If the error is made by GoKnapping, we will gladly cover the re-delivery fees.
All credit card charges are pre-authorized online immediately after submitting an order. Please look over your order thoroughly before confirming your purchase because your card will be charged after you order. When packaging and processing the order we may make adjustments to the total before shipping. When we have packed your order, we process a shipping label and final authorize the credit card payment. If any special considerations need to be communicated please contact us as soon as possible because we cannot make adjustments after an order is shipped.
In the event that a customer would like to cancel an order placed with GoKnapping, they should do so immediately before shipping charges are incurred. If we receive their order cancellation request prior to shipping, we will still be able to issue a full refund. GoKnapping reserves the right to cancel and reject orders at our discretion.
Occasionally we do have items on backorder and have not yet updated the site at the time of a purchase. In that situation the customer will be contacted and given the option to wait until we can ship the order in full, ship portions of the order as they become available, or refund the backordered items in the order and ship the remainder.
International orders usually require additional handling and shipping considerations. If you feel your order qualifies, please contact us before ordering and we will be glad to help with purchasing. International orders must have the same bill-to and ship-to addresses listed during checkout when paying with credit card, or they must be paid for via PayPal with a confirmed ship-to address. After reviewing an international order, we may require an authorized pay-pal payment instead of a credit card payment as a consumer protection measure against international fraud and mistaken credit card chargebacks. Domestic flat rate boxes of rock require additional consideration when shipping international; Please contact us for a custom international shipping quote for these boxes.
We strive to consistently provide the most durable yet cost efficient flintknapping tools possible. We structure our pricing so that when a copper cap wears thin, or pressure flaker has no bite left, it will not break the bank to have a spare laying around. If a customer feels that a tool they purchased from us was received defective, they should contact us immediately and we will try to remedy the matter as best as possible. There is no warranty on stone purchases due to the nature of flint knapping, however stone is covered by our return policy as are all of the products we offer.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original condition. Non-defective items are the responsibility of the purchaser to ship back to us for credit or refund, while defective items will be shipped back to us via our chosen method - we are happy to provide a shipping label via email.
To start a return, you will need to contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders, finished goods, or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
A Note from the Owner:
GoKnapping LLC Terms and Conditions of Use
PLEASE READ THESE TERMS AND CONDITIONS OF USE ("USER AGREEMENT") VERY CAREFULLY.
TERMS AND CONDITION OF SALE
TERMS AND CONDITION OF USE
Important Information About This Legal contract
By visiting, browsing, shopping, accessing or otherwise using this webs site (the "site") operated by GoKnapping LLC you agree to be bound by these terms and conditions. These terms and conditions are subject to change without prior notice at any time, at GoKnapping LLC's sole discretion. By visiting, browsing, shopping, accessing or otherwise using the Site after a change has been posted to the Site, the Customer accepts that change.
Acceptance of Contract Terms
This User Agreement, and all of its terms and conditions, constitute a legal contract between you and GoKnapping LLC (References to "you" or "your" shall relate to a customer of GoKnapping LLC ) or other party that visits, browses, shops, accesses or otherwise uses the Site (the "Customer"); references to "GoKnapping LLC" shall relate to GoKnapping LLC and its affiliates.) By visiting, browsing, shopping, accessing or otherwise using this site ("Site"), you acknowledge that you have read, understood, and agree to be bound by this User Agreement and comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations. If you do not agree to this User Agreement, as it may be changed by GoKnapping LLC from time to time, do not use this Site. The material provided on this Site is protected by law, including, but not limited to, United States copyright law. This Site is controlled and operated by GoKnapping LLC from its location within the United States. GoKnapping LLC makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is not authorized. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws.
Any claim relating to, and the use of, this Site and the materials contained herein is governed by the laws of the state of MS without regard to conflict of law rules. You consent to jurisdiction of the federal and state courts located in FORREST County, MS to hear any such claims.
Access, Interference and Linking
GoKnapping LLC grants you a limited license to access and make personal use of the Site and not to download (other than page caching) or modify it, or any portion of it, except as provided below under "Use Restrictions," or with express written consent of GoKnapping LLC.
The following activity on the Site is expressly prohibited: Any non-personal or commercial use of any robot, spider, other automatic device, or manual process to monitor or copy portions of the Site or the content contained herein without prior written permission by GoKnapping LLC; collection or use of any product listings, descriptions, or prices, from the Site for the benefit of another merchant that supplies products competitive with or comparable to those offered on the Site; and, any use of, visits to, or other action that imposes an unreasonable or disproportionately large load on the Site, or otherwise interferes with its proper and timely functioning.
Any unauthorized use terminates the license granted by GoKnapping LLC.
You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the Site so long as the link does not portray GoKnapping LLC, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any GoKnapping LLC logo or other proprietary graphic or trademark as part of the link without express written permission.
GoKnapping LLC does not review or control third-party sites that link to or from the site, and is not responsible for the contents of any third-party sites linked to or from the Site.
The copyright in all material provided on this Site is held by GoKnapping LLC or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of GoKnapping LLC or the copyright owner. Permission is granted to display, copy, distribute and download the materials on this Site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded or printed materials. You also may not, without GoKnapping LLC 's prior written permission, "mirror" any material contained on this Site on any other server. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
All trademarks and registered trademarks are the sole property of their respective owners. Photographs courtesy of respective owners. GoKnapping LLC and the Circle of Service logo are trademarks of GoKnapping LLC Copyright © 2012 GoKnapping LLC.
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL GoKnapping LLC BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, MATERIALS PURCHASED FROM THE SITE, OR THIS SITE ITSELF, EVEN IF GoKnapping LLC OR A GoKnapping LLC AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
By accessing the Site and using the information therein available and/or by purchasing any products or services made available through this Site, you agree with GoKnapping LLC, its service providers, agents, employees, successors, assigns, affiliates, parents, subsidiaries and any content provider or offorer of goods or services on this Site or through any other associated activity, that ANY CLAIM OR DISPUTE UNDER THE USER AGREEMENT AND ANY CLAIM OR DISPUTE THAT YOU MAY HAVE AGAINST ANY OF THESE PERSONS OR ENTITIES, WHETHER RELATED TO THE DESCRIBED TRANSACTIONS OR OTHERWISE, INCLUDING THE ENFORCEABILITY OF THIS ARBITRATION AGREEMENT, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION under the Code of Procedure of ARBITRATION-FORUM.COM (the "Code") in effect at the time the claim is filed. The Code is available at http://www.arbitration-forum.com or can be obtained by calling 1-800-753-9448. Notwithstanding any choice of law provision included in this User Agreement / arbitration agreement is subject to the Federal Arbitration Act (9 U.S.C. §§ 1-16) and the New York Convention on the Enforcement of Arbitration Awards (9 U.S.C. §§ 201-208 or as codified in the jurisdiction where enforcement of the award is sought). Hearings shall be held as provided by the Code and if any In-person Hearing is required, it shall be held in Petal, MS. Each party shall bear its own cost of any legal representation, discovery, or research required to complete arbitration.
Please review our Privacy Notice, which also governs your visit to this Site. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use the Site only with a parent or guardian. GoKnapping LLC reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us by email at firstname.lastname@example.org.
GoKnapping LLC Terms and Conditions of Sale
PLEASE READ THESE TERMS AND CONDITIONS OF SALE ("SALE AGREEMENT") VERY CAREFULLY.
Important Information About This Legal Contract
This Sale Agreement is a legal contract between the Customer and GoKnapping LLC. The Customer accepts this Sale Agreement by making a purchase, placing an order, or otherwise shopping on the Site. (References to "you" or "your" shall relate to the Customer; references to "GoKnapping LLC" shall relate to GoKnapping LLC and its affiliates.) The terms and conditions of this Sale Agreement are subject to change without prior notice, except that the terms and conditions posted on the Site at the time the Customer initially places or modifies an order will govern the order in question.
This Sale Agreement constitutes the entire agreement between the Customer and GoKnapping LLC relating to the purchase or sale of goods or services on the Site. The Sale Agreement may only be modified or terminated with regard to goods or services that have been purchased or sold on the Site in a writing signed by GoKnapping LLC. Electronic records (including signatures), that are otherwise valid, shall be accepted under the Sale Agreement. The Customer consents to receiving electronic records, which may be provided via a web browser or e-mail application connected to the Internet; consumers may withdraw consent to receiving electronic records or have the record provided in non-electronic form by contacting GoKnapping LLC at email@example.com
In the event of any conflict between the terms and conditions stated on your purchase order and this Sale Agreement or any terms and conditions on our invoice, you agree that the provisions of this Sale Agreement and our invoice shall control.
THIS AGREEMENT AND ANY SALES HEREUNDER SHALL BE GOVERNED BY THE LAWS OF THE STATE OF MS, WITHOUT REGARD TO CONFLICTS OF LAWS RULES. THE CUSTOMER CONSENTS TO THE JURISDICTION OF THE FEDERAL OR STATE COURTS LOCATED IN FORREST COUNTY, MS FOR PURPOSES OF ANY SUIT, ACTION OR PROCEEDING ARISING OUT OF THIS SALE AGREEMENT.
Title; Risk of Loss
Title to goods herein being purchased is retained by the seller until goods are paid for by the purchaser and at that time title passes to the purchaser. Loss or damage that occurs during shipping by a carrier selected by GoKnapping LLC is GoKnapping LLC's responsibility. Loss or damage that occurs during shipping by a carrier selected by Customer is Customer's responsibility.
General Legal Disclaimer
GoKnapping LLC HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Pricing and Information Disclaimer
All pricing subject to change. For all prices, products and offers, GoKnapping LLC reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and other extenuating circumstances. High volume bids are welcome! GoKnapping assumes no liability for any errors or omissions in the content on the site.
Limitation of Liability
GoKnapping LLC WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN. GoKnapping LLC WILL NOT BE LIABLE FOR PRODUCTS OR SERVICES NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE. CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES, GoKnapping LLC IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE(S) UNDER THIS AGREEMENT.
Orders; Payment Terms; Interest; Taxes
Orders are not binding upon GoKnapping LLC until accepted by GoKnapping LLC. Terms of payment are within GoKnapping LLC's sole discretion. Invoices are due and payable within the time period noted on the invoice, measured from the date of the invoice. GoKnapping LLC may invoice parts of an order separately. The Customer is responsible for sales and all other taxes associated with the order.
Shipping and handling charges on all orders vary; contact your GoKnapping LLC account manager for our most current and competitive rates, options and shipping specials. In most circumstances, international shipping may be available. E-mail for details.
Disagreement with These Terms and Conditions
If you disagree with any of the terms and conditions of this User Agreement, please do not visit, browse, shop, access or otherwise use this Site.
What Information We Gather or Track
Information on general usage and any optional personal details you provide to us will be used to provide you with enhanced features. The following are details of the information we collect:
|•||GoKnapping LLC collects data so that we may display personalized content to our visitors. Additionally, usage information may be analyzed so that we can judge our system's performance or execute your customized features.|
|•||We may collect information from customers and visitors to our Web site. This information allows us to process orders from customers by collecting their First Name, Last Name, eMail, Password, Credit Card Number, Expiration Date, Billing Address and Shipping Address. Other information such as Date, Time and IP address is also collected.|
|•||Your browser offers so-called "cookies" which -- if you allow their use -- store small amounts of data on your computer about your visit to any of our sites. Cookies assist us in tracking which of our features you like best. Cookies can enable us to customize our content according to your preferences. However, cookies tell us nothing about you personally unless you specifically give us the requested additional information.|
What We Do with Collected Information
|•||GoKnapping LLC may send a newsletter to our Users. If you would like to stop receiving the newsletters you may unsubscribe by removing your account.|
Our Disclosure of Your Information
|•||GoKnapping LLC does not sell or commercially make available specific information about its Users, except in cooperation with law enforcement bodies in regards to content violations or violations of applicable laws.|
Our Security Measures
|•||GoKnapping LLC uses Secure Socket Layer (SSL) to encrypt payment information and User data against unauthorized access. However, we cannot be responsible for how third parties, whose links appear on our site, use your information. You should know that no data transmission is one hundred percent guaranteed against eavesdropping. Because your account is ultimately protected by you and your password, much of your information security is up to you.|
|•||GoKnapping LLC has implemented additional precautions to ensure the privacy of your personal information. We have a strict firewall in place which does not allow any outside access. Access in the company is limited to only individuals who need to be able to see customer data in order to perform their job functions, such as the billing department. Important personal data is backed up on the network to help insure its integrity.|
|•||You may choose not to receive special offers and discounts simply by not registering for any special deals and offers when you sign up. If you signed up for special offers and now wish to unsubscribe, you may do so at any time by replying to the unsubscribe link contained in those mailings.|